Take a moment read what other happy clients of Leak Wizard have to say about us.
Starting from the first contact, until the finished job, Leak Wizard staff have been very professional and courteous. Teresa is awesome in understanding the customer needs and making them understand the entire process. Jeff who came out to detect the leak was extremely knowledgeable and was able to locate the area of the underground leak. Josh came out to do the repair work and once he found out that the problem was much bigger, he immediately had another senior Tech join him. They were successful in locating the underground leaks And fixing them. This was an all-day job!! So far everything seems to be working correctly and there is no water leaking out of the pool. I would recommend these guys to anyone for their pool repairs. I have had other reputable companies come out and figure out the leak but they were unsuccessful. Leak Wizard gets an A++.
Wanted to leave a comment about the quality service I received from Shawn. Let me know when to expect him, explained his process and kept me updated. He went above and beyond to find leaks in my pool and then quietly fixed them. A great job and very professional. Very impressed and I thank you!
Josh was absolutely amazing! He demonstrated the highest level of professionalism, knowledge, efficiency and friendliness. He found the leak quickly and was able to make the repairs the following day. His schedule was booked up but because I had family arriving from out of town in a matter of days, he made it work. I must mention, he does a wonderful job cleaning up after the repairs! I highly recommend Josh!!
Shawn was amazing!!! On time, called 20 minutes out. Shawn found the leak!!! Fixed the leak!!! Let me shadow him, so I learned a thing or two. He is a professional and I rate his professionalism 5 stars 🌟.
Leak Wizard was great! Jeff and his team were very thorough. They checked the entire pool and spa and found our leak quickly. Jeff went above and beyond finding and fixing the problem. He helped us select our replacement tile and even picked it up for us. That was quite a challenge as the original spa tile was 25 years old. He was fair in his pricing and very efficient and fast at getting the job done. The spa looks as good as new thanks to Jeff and his team at Leak Wizard!
We realized that we were losing water in our pool, but put off calling someone thinking that it would be a nightmare. We are so glad that we called Leak Wizard. The excellent service started with a chat feature on their web site and then a follow up phone call with Theresa. She put our minds at ease that this would not be the nightmare we envisioned. Josh came out and was professional, polite and on time. He fixed our leak in a jiffy. We highly recommend this company.
Thank you Leak Wizard!
I had another company out that did not adequately repair the leak in my swimming pool. Josh from Leak Wizard was able to find and fix the problem. He explained that there was a bigger problem in the light and proposed a solution for the more expensive longer term fix – but there was no pressure to move forward with that proposal at this time. For now, the immediate problem was fixed. If and when I need to have more leak repair work done, I will certainly be calling on Leak Wizard.
Josh showed up on time, was professional, thorough and kept me informed of what he was/wasn’t finding. Very pleasant to talk with. He was able to find the small leak in the spa’s therapy jet that only leaked when the spa water level was at a certain height (jets didn’t need to be running). He discussed the options for repair. He was upfront with me that given placement of the leaking jet it would not be a cheap repair. Given that we don’t use the therapy jets he capped them for us. If we ever do want to use the jets, he left the original eyeball caps and said all we have to do is swap them out and put the caps back on when we’re done using them. I appreciated the discussion of all options available to me. Leak Wizard was cheaper ($250) versus the other company ($345) that didn’t find the leak. I will definitely use Leak Wizard again for any pool issues.
When it was determined our pool level was dropping faster than what would be expected from normal evaporation I used Angies List to select Leak Wizard to help identify the source of the problem. Within a couple of days Josh visited and addressed a couple of minor problems and called to explain what had be done. Since the water level continued to drop Jeff visited as part of their warranty and spent several hours trouble shooting. Subsequently sand began to appear in the pool necessitating a third visit. It was then that Josh determined the pump suction line had separated from the skimmer bottom. Neither a normal occurrence nor one easily identified. Josh was able to quickly get us scheduled and did an amazing job not only in replacing and plumbing in a new skimmer but in matching the surface texture of the repaired area to that of the surrounding deck. He truly was interested in making any evidence of a repair disappear and did an outstanding job. The repair took two days and after each the area surrounding the job was left very clean and upon completion of the job he took time to vacuum some material which had fallen into the pool. Before departing he ensured that everything was working properly. Unlike some tech who do not like to share what they are doing Josh very patiently explained what he was doing and politely answered all questions asked. He truly takes pride in his work and seeks to ensure the customer is happy with the work performed. Would highly recommend Leak Wizard.
A outstanding professional young man named Marc diligently went through the entire system until he found and repaired a leak no other company could find. Could not be more pleased with the service and quality of work completed. Thank you!
We were very pleased with the work, Josh was very professional, definitely knew what he was doing, was very neat & meticulous; pavers needed to be removed & placed back, can not even tell any work was done!
Bought a house with a pool recently. Have never owned a pool before, so when I discovered it was leaking I had a major panic attack. I was expecting a very long and expensive process to get the leak fixed. I have never been so happy to be wrong. Michael showed up and immediately impressed me with his knowledge and professionalism. This guy knows pools!!!! He found my leak very quickly and educated me on my pool and it’s workings. VERY nice young man!! A few days later I discovered that the leak was greatly diminished, but still present. One call to the office and Michael was back. He found one leak that was hiding from him on the first visit and had it repaired in no time at all. My pool is now completely fixed and working perfectly!!!! Best $250 I have ever spent. I highly recommend this company……excellent work, great customer service, knowledgeable, professional, honest and reputable describe them to a T. Thank you Leak Wizard!!!
Mr. Jeff Riley came out to check my pool for a leak. He was very respectful, honest, thorough, and a pleasure to do business with. Thank you!
We were extremely impressed with our recent service from Leak Wizard. Michael was very knowledgeable!
All businesses should mimic Leak Wizard. Expedient response – fit me in on short notice -went straight to the problem source – boom, issue resolved! Thank you Jeff!
Relentless in locating several leaks in our pool. Highly recommend. Thank you for great service!
Great response, was able to fit me in schedule on short notice. Found leak quickly, Very professional. Highly recommend.
Thank you to Michael for finding and repairing THREE leaks in our pool today. And in this “inclement” Tampa weather! Fun to see someone in the pool in a wet suit.